Cookies policy

INFORMATION ABOUT COOKIES

Due to the entry into force of the relevant modification of the “Information Society Services Law” (LSSICE) established by Royal Decree 13/2012, it is mandatory to obtain the express consent of the user of all web pages that They use dispensable cookies, before you browse through them.

CONTROLLER RESPONSIBLE FOR THE TREATMENT: THECOOLCOMPANY SL, B02766582, C/Cáceres 75, 28290, Las Rozas de Madrid, Madrid Spain, customer@detoxify.eu

PURPOSES OF PROCESSING: Carry out statistical analysis and studies and insert advertising.

LEGAL BASIS OF TREATMENT: Consent of the interested party.

DATA CONSERVATION: Some of the cookies used on this website will save your data as long as you remain logged in. On the other hand, data extracted by third-party cookies will be stored for 24 months.

RECIPIENTS: The data extracted with cookies will not be communicated to any third party nor will they be subject to international data transfers.

RIGHTS THAT ASSIST THE USER: access, rectification, portability and deletion of your data and the limitation or opposition to its processing, withdraw consent at any time and file a claim with the supervisory authority ( www.aepd. es ) if you consider that The treatment does not comply with current regulations.

CONTACT DATA TO EXERCISE YOUR RIGHTS:
 THECOOLCOMPANY SL, C/Cáceres 75, 28290, Las Rozas de Madrid, Madrid, Spain, customer@detoxify.eu

WHAT ARE COOKIES ?

The cookies and other similar technologies such as local shared objects, flash cookies or pixels, are tools used by Web servers to store and retrieve information about their visitors, as well as to provide correct functioning of the site.

Through the use of these devices, the Web server is allowed to remember some data concerning the user, such as their preferences for viewing the pages of that server, name and password, products that interest them most, etc.



COOKIES AFFECTED BY THE REGULATIONS AND EXCEPTED COOKIES

According to the EU directive, the cookies that require informed consent from the user are the cookies analytics and advertising and affiliation, with the exception of those of a technical nature and those necessary for the operation of the website or the provision of services expressly requested by the user.



WHAT TYPES OF COOKIES ARE THERE?

Regarding the types of cookies, there are five large groups:

    • cookies Analytics: collect information about the use of the website.
    • cookies Social: are those necessary for external social networks.
    • cookies affiliates: allow you to track visits from other websites, with which the website establishes an affiliation contract (affiliate companies).
    • cookies advertising and behavioral: they collect information about the user's personal preferences and choices ( retargeting ).
    • cookies technical and functional: they are strictly necessary for the use of the website and for the provision of the contracted service.



COOKIES USED ON THIS WEBSITE

    • PHPSESSID : cookie technical and strictly necessary that contains the session identifier. It is deleted when you close the browser.
    • _lang : cookie technical and strictly necessary language that contains the session. It is deleted when you close the browser.
    • ac_cookies : cookie technical and strictly necessary that contains the value of whether the installation of cookies has been accepted. Expires in 1 year from the last update.
    • _ga : cookie of Google Analytics that enables the unique visit control function. The first time a user enters the website through a browser this will be installed cookie . When this user enters the website again with the same browser, the cookie It will be considered to be the same user. Only in the event that the user changes browser will he be considered another user. Expires 2 years from the last update.
    • _ gat : This cookie partners with Google Analytics Universal. Used to limit request rate - limiting data collection on high traffic sites. Expires after 10 minutes.
    • _utma : Google Analytics cookie that records the date of the first and last time the user visited the website. Expires 2 years from the last update.
    • _utmb : cookie Google Analytics that records the time of arrival at the website. Expires 30 minutes from the last update.
    • _utmc : cookie Google Analytics used for interoperability with the urchin.js tracking code. It is deleted when you close the browser.
    • _ utmt : Google Analytics cookie. This cookie It is used to process the type of request requested by the user. Expires at the end of the session.
    • _ utmv : Google Analytics cookie. This cookie It is used to segment demographic data. Expires at the end of the session.
    • _utmz : cookie Google Analytics that stores the traffic source or a campaign to explain how the user arrived at the website. Expires 6 months from the last update.



REVOCATION OF CONSENT TO INSTALL COOKIES



HOW TO DELETE COOKIES FROM THE BROWSER

Chrome

1. Select the Tools icon
2. Click Settings.
3. Click Show Advanced Options.
4. In the "Privacy" section, click Content Settings.
• Delete cookies: Click All cookies and site data…
• Do not allow cookies to be stored.
5. Click Clear browsing data (clear Cache).
6. Close and restart the browser.

For more information about Chrome click here: http://support.google.com/chrome/answer/95647?hl=es

Internet Explorer. Version 11

1. Select Tools | Internet Options.
2. Click the General tab.
3. In the "Browsing History" section, click Delete browsing history on exit.
4. Select Delete Files.
5. Select Delete cookies.
6. Click Delete.
7. Click OK.
8. Close and restart the browser.

For more information about Internet Explorer click here: http://windows.microsoft.com/es-419/windows7/how-to-manage-cookies-in-internet-explorer-9

Firefox. Version 18

1. Select Firefox | History | Clear recent history.
2. Next to "Details," click the down arrow.
3. Select the following checkboxes: Cookies, Cache, Active logins
4. Using the “Delete Time Range” drop-down menu, select All.
5. Click Delete now.
6. Close and restart the browser.

You can accept or reject cookies individually in Firefox Preferences, in the History section available in Tools > Options > Privacy.

For more information about Mozilla Firefox click here: https://www.mozilla.org/es-ES/privacy/websites/#cookies

Safari Version 5.1

1. Select the Safari icon / Edit | Restore Safari.
2. Select the following check boxes: Clear history, Delete all website data
3. Click Reset.
4. Close and restart the browser.

For more information about Safari click here: http://support.apple.com/kb/PH5042

Opera

Options - Advanced - Cookies.
Cookie options control how Opera handles them and therefore their acceptance or rejection.

For more information about Opera click here: http://help.opera.com/Linux/10.60/es-ES/cookies.html

Other browsers

Consult the documentation for the browser you have installed.

Conditions of service

Free Shipping Peninsula & Balearic Islands

Shipping in 24H-48H business hours by GLS for the Iberian Peninsula and 48 to 72H for the Balearic Islands.

Shipments in 4 or 5 business days to the Canary Islands by Correos from our local warehouse.

Ceuta and Melilla are not shipped.

Free Returns

Try our products without obligation. If you don't like them, you can return them in any condition within the first 14 days from the date of receipt of the order.

Customer Support

You can write to us at customer@detoxify.eu, on the Corporate Whatsapp here or on the Chat integrated into the Web for any questions.

100% Secure Payment by Stripe

Pay with Visa, Mastercard, Klarna, Paypal, Apple Pay or Google Pay with all the security of the Stripe platform.